When you can’t open Google Docs on your laptop or smartphone, the first thing is to check your internet connection. No or unstable network connectivity could cause opening or loading problems for Google Docs. To double-check, try opening a website or do a quick internet speed test on your device to verify that you’re connected to a stable network. If you’re unable to do so, try connecting to a different network. If you’re sure that there’s no issue with the internet connection, and you still can’t open Google Docs in Chrome, move to the other steps mentioned below.
