The Comcast Help site is your starting point for getting support from Comcast . Support may come via email, chat, phone, social media, or help articles, depending on the question or issue you have.
Chat support is available 8am – 1am ET, daily.
- Go to the Comcast Help site.
- On the left, click Support Options.
- In the “Chat With Us” section, click Chat Now.
- Enter your info and click Start Live Chat.