G Suite not working on iPhone: Accessing G Suite from your iPhone can help you perform essential administrative tasks from your mobile device. You can use it to create and manage users, manage groups, review account activities and many more from anywhere like your home, coffee place, etc. However there may be a problem in enjoying all these features if suddenly there occurs any problem with the G Suite installed in your iPhone. The ‘G Suite not working on iPhone’ problem therefore needs to be resolved as soon as possible. In this post, the easy methods to fix this issue have been provided in detail.
How to fix G Suite not working on iPhone?
Certain easy solutions to fix the G Suite not working on iPhone problem is discussed below. These solutions comprise of very easy steps that can be followed by the users without any much trouble.
1. Check your internet connection
First of all, make sure that the G Suite not working on iPhone problem is not due to poor internet connection. If the internet speed is very low, you might not be able to work properly with your G Suite account. This can lead to missing on important emails, problem in sending email, etc. So, it is important to sure a fair connectivity of internet before you start applying other remedies to fix the not working of G Suite. Make sure you have an active data pack. Airplane mode should be turned off in your iPhone.
2. Download the Google Device Policy app
If you are using G Suite with the corresponding apps on your iPhone device, it is important that you install Google Device Policy app. The steps to download Google Device Policy app on your iPhone are given below:
• Go to settings of your device and then select General > Restrictions.
• Enter the passcode of your device.
• Scroll down the list of apps on your device to find Safari and toggle it on.
• Now open the App Store and search Google Device Policy.
• Follow the on-screen instructions to install the Google Device Policy app.
• Click on the ‘Allow’ button.
• Tap your G Suite account and accept the Terms of Service.
• Now you can work with G Suite account without any problems.
Note: It is recommended that the users always use G Suite app rather than any other mail app to access their administrator account.
3. Restart your iPhone device
Sometimes, some issues with your device can create the G Suite not working problem. These device-related issues can be solved many times by a simple device restart. To restart your iPhone, press and hold the side button along with any volume button. Drag the slider that appears on your screen to turn off the phone. After your device turns off, press and hold the side button until you see the Apple logo. Once the restart is done, try using your G Suite once again.
4. Check for problems with your G Suite account
It may happen that the problem is with your G Suite account rather than your device or internet or anything else. To see if this is the case, login into your G Suite account from any other device. If you are still not able to work with G Suite, you may want to look further into the problem. Basic problems with G Suite include sending and receiving error, shortage of storage space, compromised account security, etc.
5. Reinstall G Suite in your iPhone
If no other method to fix the G Suite not working on iPhone issue, you can try reinstalling G Suite app in your device. To do so, first uninstall and remove Google Admin completely forms your device. Now, download Google Admin from the Apple store and sign-in with the administrator account email address and password. If error like ‘insufficient permissions’ appear on the screen, you need to sign in with a super administrator account. However, try to reinstall G Suite only in the case no other ways of fixing this problem works.
For solution to all your G Suite related issues, you can easily contact the experts on the G Suite customer support helpline number.